In today’s business environment, supplier quality is no longer a tactical back-end activity — it is a strategic imperative that directly impacts product reliability, brand reputation, cost of poor quality, supply chain resilience, regulatory compliance, and ESG (Environmental, Social, Governance) performance. Organizations face unprecedented pressure from customers, regulators, investors, and rating agencies to demonstrate robust supplier quality governance, zero-defect performance, ethical sourcing, carbon reduction in the supply base, and rapid response to disruptions. The CSQM equips participants with the strategic frameworks, technical expertise, audit mastery, data-driven tools, and leadership skills needed to build, manage, and continuously elevate a high-performing supplier quality ecosystem.

The program follows a complete supplier quality lifecycle — from supplier selection and qualification through onboarding, performance monitoring. Participants engage in highly practical, real-world learning: supplier audit simulations, risk mapping workshops, scorecard development exercises, root-cause analysis role-plays, AI/analytics demos, ESG due diligence case studies, negotiation simulations, and a capstone supplier quality improvement project where they select a critical supplier/category, plan and execute a full improvement initiative, and present results to a simulated executive panel.

• Lead supplier quality strategy and governance that aligns with corporate objectives (zero-defect performance, cost of quality reduction, supply resilience, ESG leadership) 

• Conduct risk-based supplier audits (on-site/remote) that identify systemic issues, verify compliance, and uncover hidden risks 

• Implement and manage advanced supplier performance scorecards, tiered supplier development programs, and joint improvement initiatives 

• Detect, contain, and resolve non-conformances using structured root-cause analysis (8D, fishbone, Apollo) and drive effective CAPA closure 

• Integrate sustainability, ethical sourcing, human rights, and Scope 3 emissions reduction into supplier evaluation, auditing, and development 

• Leverage AI, GenAI, data analytics, and digital platforms to predict quality risks, optimize supplier performance, and enable real-time decision-making 

• Build resilient supplier bases through diversification, contingency planning, and rapid response to quality escapes or supply disruptions 

• Deliver measurable business impact — reduced defects, lower cost of poor quality, improved delivery reliability, and enhanced ESG ratings 

• Provide board-level assurance on supplier quality governance, risk mitigation, and sustainability performance 

• Position themselves as trusted strategic leaders in supplier quality, capable of influencing C-suite decisions and driving cross-functional transformation

The CSQM Certified Supplier Quality Manager program is an advanced, specialized certification designed for mid-to-senior professionals who are already responsible for — or are preparing to lead — supplier quality assurance, supplier development, third-party risk management, or quality governance in complex global supply chains.

This program is ideal for:

• Supplier Quality Managers / Engineers

• Senior Supplier Quality Engineers

• Procurement Quality Managers / Specialists

• Quality Assurance Managers with supplier-facing responsibilities

• Supply Chain Quality Managers / Leads

• Vendor / Supplier Development Managers

• Quality Engineering Managers focused on external suppliers

• Internal Audit professionals auditing supplier quality processes

• Compliance & Risk Officers overseeing supplier quality risks

• New Product Introduction (NPI) Quality Engineers working with suppliers

• Manufacturing / Operations Quality Leads responsible for supplier performance

• Professionals in high-regulated or high-complexity industries (automotive, aerospace, defense, medical devices, pharmaceuticals, electronics, energy)

• Consultants and advisors supporting organizations on supplier quality transformation, IATF 16949 compliance, or ESG supplier assurance

• Procurement / Supply Chain leaders transitioning into supplier quality leadership roles

IPSCMI - The International Purchasing and Supply Chain Management Institute

The US-based IPSCMI, The International Purchasing and Supply Chain Management Institute, is a prestigious and elite professional institute offering purchasing and supply chain management certifications. IPSCMI’s purchasing and supply chain management courses and programs are provided around the world by a complete network of alliance partners which contract with IPSCMI for collaboration in conducting the IPSCMI programs. With its large allied partners globally, now has chosen High Level Training Institute TM as its exclusive partner for Ghana, Mozambique, UK, Italy and Kazakhstan