FAQ
You got questions?
We answer your most frequently asked questions
General Questions
How do I register for a course?
We offer different modes of registration. You can either fill in the last page of the brochure which the Registration Form and send it back to us or opt for online registration from our official website by selecting the course of your choice and filling out the form with the required details.
You can also leave your enquiry by mailing info@hlti.org or directly contacting us at + 389 42 222 032; +389 71 552.
Once you leave your enquiry through any of these modes, you will receive a call back from the program expert at the earliest who will guide you further for registration.
How can I pay?
Your company will be invoiced and we accept a variety of payment methods, including debit or credit cards, bank transfers or cash.
Is there a discount for more than one registrant/course?
Yes. We have a number of discount schemes which vary depending on the number of registrations and other factors. Please e-mail or call us and we will be happy
Do you have combo offers?
Yes. We often provide combo offers or otherwise known as fast track session. In addition, we have random promotional offers allowing you to register for a course at a discounted fee.
What are the different modes of training offered?
We offer different modes of training including Face- to – Face classroom sessions, Online sessions. Yet, we also do offer In-House training that can be conducted at your premises or any convenient location and time.
Public Training Courses Questions
How many public courses do you offer?
We provide an extensive array of public courses, conducting numerous sessions annually across diverse global locations, including Europe, Africa, the Middle East, Far East, and beyond.
Can I pay in instalments?
Yes. Part payments are accepted and you can choose up to three instalments to pay prior the course commences.
Do you offer training programs in other languages?
Certainly! Our specialized training division is equipped to deliver training programs in multiple languages, mainly Arabic and French, provided there are at least 5 delegates. Additionally, to facilitate our candidates, certification examinations are also conducted in the mentioned languages.
What is the maximum number of delegates on public courses?
Our limit is 18. In busier seasons we make exceptions to accommodate loyal clients.
What are the start and finish times for High Level Training Institute public courses? How many contact hours are there in a training day?
Courses start at 8:30 am and end at 16:00 pm after the buffet lunch. There are approximately 30 contact hours per 5-day courses and 18 per 3-day courses.
Do you provide course materials?
Yes, we provide you with course materials that will help you understand the modules in a better way.
In-House Training Courses Questions
Does High Level Training Institute offer tailored in-company courses?
Yes, we have been tailoring in-house solutions for our clients aimed at helping them achieve short term training wins or long term strategic requirements. All the courses we design can be offered “in-house” in English, French and Arabic or a combination thereof. In addition to being significantly cost effective, these courses are constantly in demand because they:
- Address issues specifically related to the organization
- include specially designed cases and exercises, which apply to the client’s situation
- enable the organization to select the proper mix of participants to ensure maximum benefit
- help build team spirit among course participants
How do you 'tailor' courses for in-house delivery?
Once we receive your duly completed request, one of our business development professionals or consultants will get in touch with you to understand your requirements with more detail and answer any relevant questions you may have. After all pertinent information has been exchanged, we will work on the custom-made request and send you the proposal you require and work with you to identify the ideal period and place for delivering the custom-made solution.
Are your timings flexible for in-house training
Yes. You can choose the dates and timings for In-house trainings – subject to trainer availability.